To pay the outstanding amount

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[Fees/Payment Management] To pay the outstanding amount

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  • Admin > Fees/Payment Management > Payment History Management > Billing history
  • You can use the premium function again by paying the outstanding amount.

 

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STEP 1 Browse to Billing history Page

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  • Access Docswave > Admin> Fees/Payment Management > Payment History Management > Billing history

 

STEP 2 Checking the outstanding amount

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  • You can check your billing statement for this month on the Billing History page.
  • If your payment status is 'Payment Failed' after the 7th, you will not be able to use the premium function.

📌 If the following organizations are unable to use the premium function on the 8th, please check the receivable.

  • Organizations using the premium function as a flexible plan
  • Organizations that lacked the Seat to be deducted this month while using premium features

 

STEP 3 To pay the outstanding amount

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  • You can pay the outstanding amount by clicking the 'Pay Billing' button on the Billing History page Payment item.
    • There may be uncollected amounts due to the failure of the existing card, so please proceed after changing the card.
  • Here's how to change your card.
    • Admin > Fees/Payment Management > Payment Settings > Payment Methods
    • Click Credit Card Registration and enter the information in the window that appears.
    • Check the default card designation
    • After registration is complete, you can delete the existing card.