To check the invoice

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[Fees/Payment Management] To check the invoice

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  • Admin > Fees/Payment Management > Payment History Management > Billing history
  • You can check the bill amount.
  • You can check the details of the bill.

 

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STEP 1 Browse to Billing history Page

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  • Access Docswave > Admin> Fees/Payment Management > Payment History Management > Billing history

 

STEP 2 To check the billing amount

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  • If you are using a flexible plan, on the 1st of every month, a bill is issued for the cost of last month's use.
    • Billing ID : Click to view billing details.
    • Billing date : Issued on the 1st of each month.
    • Billing period : Displays the usage period from 1st to 31st of last month.
    • Billing total amount : Displays the total amount according to the period of use.
    • Used Seat : Displays the number of seats used last month.
    • Unsufficient Seat : Displays the number of missing seats for the used seat. (Seat based on the total amount) 
    • Payment status : Due to automatic payment from the 3rd to the 7th, "Before payment" will be displayed until the 2nd.
    • Billing amount payment : If the receivable amount exists, the payment button is activated.

πŸ“Œ You will receive an invoice via email on the 1st of every month for your master and super administrator accounts in the following organizations:

  • Organizations using the premium function as a flexible plan
  • Organizations that lacked the Seat to be deducted this month while using premium features

πŸ“Œ Yearly plan usage organizations can check the number of seats deducted from [Seat deduction history].

 

STEP 3 To view billing details

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  • You can view billing details by clicking on billing ID.
  • You can check the names and reasons of the members of the organization who are being billed.