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To check the history of the certificate I applied for

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[Certificate Application] To check the history of the certificate I applied for

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  • Workflow > Certificate Issue Application > Request History
  • I can check the histories of the certificate I applied for.
  • You can print the approved certificate.

 

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STEP 1 Browse to the Request History page

  • Access Docswave > Workflow > Certificate Issue Application > Request History

 

STEP 2 To check the application document

  • Basically, it is sorted by the date and time of application, and can be sorted by changing the document name, the date of approve, etc.
  • The Status column lets you determine if the status of the certificate is in progress (waiting approve), final approval, and reject.
    • In progress (waiting approve) : The document contents cannot be viewed because the administrator has not approved/rejected.
    • Reject : The certificate has been returned, and you can check the reason for the reject by clicking on the document name. Preview is not supported.
    • Final approval : A certificate approved by the administrator. Click the document name to view the preview.

 

STEP 3 Check feedback on returned documents

  • You can check the reason for the return by clicking on the rejected document name.
  • Rejected certificates do not support preview. Please check the reason for the return and apply again.

 

STEP 4 To print a approval document

  • You can view the preview by clicking on the final approved document name.
  • You can save PDF or print by clicking the print icon in the lower right corner of the preview screen.

 

 

 

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