I can't use the premium function all of a sudden.
When you try to see my vacation information, When you try to draft a document in a form, If you have checked the same screen as the image above, it means that the current state of the organization is Free.
In the following cases, the premium service will be suspended and transitioned to a free state on the 8th day of the end of the automatic rate payment period:
- If there are not enough seats left
- If the card payment is not made normally (lost, insufficient balance, expiration date, etc.)
Once the outstanding payment has been completed by clicking the 'Billing amount payment' button located at the top of [Payment History Management] > [Billing History], the premium functionality will be available normally.
After payment is completed, you can check it by logging out > login of Docswave.